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 : +86-750-3652251 / 3856396

: +86-750-3856395 / 3856397

www.dndhardware.com

: sales@dndhardware.com

 

FAQ

  • Q Can D&D provide samples, surface treatments, and private label packaging?

    A

    Yes. D&D can provide product samples, surface treatment samples, client branding, product labels, instruction manuals, color boxes, neutral packaging, and outer carton markings, depending on the project. Customized content requires sample and design confirmation before mass production.

  • Q Can certificates and test reports be provided before ordering?

    A

    Yes. Depending on the specific product, D&D can provide relevant certificates, test reports, technical data sheets, dimensional drawings, and installation instructions for preliminary review by the client or project consultant before ordering. Before formal submission, it should be confirmed that the selected model, specifications, and certification scope are consistent with the project requirements.

  • Q Which market standards does D&D support?

    A

    D&D can provide UL 10C, UL 305, and ANSI/BHMA related products for projects using US standards, and products compliant with EN 1935, EN 12209, EN 1154, EN 1125, EN 1906, EN 1303, and related fire protection requirements for projects using European standards. Specific standards and certifications need to be confirmed item by item for each model.

  • Q Can D&D provide complete hardware configurations for every door type?

    A

    Yes. D&D can organize hinges, locks, lock cylinders, handles, door closers, escape devices, door sequencers, bolts, doorstops, and related accessories according to door type and function. Separate hardware sets will be created for single-leaf doors, double-leaf doors, fire doors, and escape doors.

  • Q Can D&D review existing technical specifications provided by consultants?

    A

    Yes. D&D can review the Hardware Specification, Hardware Schedule, BOQ, and product list provided by the client, and verify the product category, function, size, certification, surface treatment, and D&D's corresponding model. The final design still requires approval from the project consultant, architect, or local professional body.

  • Q What information is needed to create a Hardware Schedule?

    A

    It is recommended to provide the project location, Door Schedule, door number, door material, dimensions, thickness, opening direction, single or double leaf, fire rating, intended use, target standards, surface treatment, and quantity. If the information is incomplete, D&D will compile a list of issues to be confirmed and assist the client in supplementing key information.

  • Q What types of projects can D&D participate in?

    A

    D&D provides door hardware project support for office buildings, hotels, schools, hospitals, shopping malls, government buildings, transportation facilities, exhibition halls, industrial supporting buildings, and apartment public areas, covering common door types such as wooden doors, steel doors, fire doors, emergency exit doors, glass doors, and concealed doors.

  • Q How can I request a quotation?

    A Simply send us your project requirements, including the door type, lock function, quantity and any certification or customization needs. Our experienced sales and engineering teams will recommend the most suitable UL Listed Mortise Lock solution and provide a competitive factory quotation together with technical documentation and professional support.
  • Q Why choose D&D as your UL Door Lock manufacturer?

    A D&D is a professional manufacturer of commercial architectural hardware, offering UL Listed Mortise Locks designed to meet North American fire and performance standards. Combining certified quality, precision manufacturing and flexible OEM & ODM capabilities, we help distributors, contractors and project developers deliver reliable door hardware solutions for commercial buildings worldwide.
  • Q Which applications are D&D UL Mortise Locks designed for?

    A D&D UL Mortise Locks are designed for a wide range of commercial and institutional buildings, including office buildings, hotels, hospitals, schools, universities, government facilities, apartment developments and industrial projects. They are particularly suitable for high-traffic areas where certified fire protection, reliable security and long service life are required.
  • Q Can D&D provide OEM and ODM services?

    A Yes. As a professional manufacturer of commercial architectural hardware, D&D provides comprehensive OEM and ODM services for distributors, wholesalers and project customers worldwide. From customized lock functions and lever handle designs to private branding, cylinder systems, surface finishes and packaging solutions, our engineering team can develop products that meet your market and project requirements.
  • Q What lock functions are available?

    A D&D offers a comprehensive range of ANSI mortise lock functions to suit different building applications. Available options include passage, entry, classroom, office, storeroom, privacy, apartment, hotel guest, dormitory and dead lock functions, allowing architects and project contractors to select the most appropriate solution for each opening.
  • Q How durable are D&D UL Mortise Locks?

    A D&D UL Mortise Locks are tested to 1,000,000 operating cycles in accordance with ANSI/BHMA Grade 1 requirements. Manufactured from heavy-duty stainless steel components, they are engineered to withstand continuous use in high-traffic environments such as office buildings, hospitals, schools, hotels and public facilities.
  • Q Are D&D UL Door Locks suitable for fire-rated doors?

    A Yes. D&D UL Door Locks are approved for installation on both steel and wooden fire-rated doors with fire ratings of up to 3 hours. They are specifically designed for commercial fire door systems and help preserve the integrity of the door assembly during a fire while delivering reliable daily operation.
  • Q What standards do D&D UL Mortise Locks comply with?

    A D&D UL Mortise Locks are manufactured to comply with major North American commercial hardware standards, including UL Listed requirements, ANSI/BHMA A156.13 Grade 1 performance, UL 10C positive pressure fire testing, ANSI A117.1 accessibility requirements, ADA compliance and NFPA 80 fire door regulations. These certifications ensure the locks are suitable for demanding commercial applications where safety, durability and code compliance are essential.
  • Q What does UL File No. R40901 mean?

    A UL File No. R40901 is the official UL listing file assigned to D&D's fire-rated mortise locks. It confirms that the product has successfully passed UL evaluation and is listed for installation on approved fire-rated door assemblies. The listing provides architects, contractors and distributors with confidence that the product meets recognized North American fire safety requirements.
  • Q What is a UL Listed Door Lock?

    A A UL Listed Door Lock is a commercial locking solution that has been independently tested and listed by Underwriters Laboratories (UL) for use on fire-rated door assemblies. It is designed to help maintain the fire resistance of certified doors while providing dependable security and long-term durability. UL Listed door locks are widely specified for commercial buildings, healthcare facilities, schools, hotels and other public projects where fire safety compliance is required.

Contact Info

:+86-139 2903 7292   David Jian

: +86-750- 3856396

 : sales@dndhardware.com
 
 timg: +86-139 2903 7292
 
 : +86-139 2903 7292

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